Community resource referral platforms - Lessons from early health care adopters

Apr 18, 2019
Caroline Fichtenberg, PhD
Shao-Chee Sim
Yuri Cartier, MPH
Patricia Schoenemann
Kristen Scholl
Lori Petersen

Presenters discussed technologies that help health care organizations find and refer patients to social service organizations in order to help address patients' social needs. Webinar speakers provided an overview of the functionalities provided by nine platforms on the market in 2018 as well as key recommendations for selecting and implementing a platform based on interviews with 39 organizations that have used a platform. Read the related SIREN report Community Resource Referral Platforms: A Guide for Health Care Organizations.

Speakers included:

  • Shao-Chee Sim, VP for Applied Research at Episcopal Health Foundation;
  • Caroline Fichtenberg, Managing Director, and Yuri Cartier, Research Associate at SIREN;
  • Patricia Schoenemann, Director at Brazos Health Resource Center (Bryan, TX);
  • Kristen Scholl, VP Population Health, and Lori Petersen, IS Business Analyst at Alliance for Better Health (Troy, NY).

Download the webinar slides (pdf).
Download the Questions & Answers from the Webinar (pdf).
Watch the Webinar