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Care coordination in primary care: Views of clinicians and clinic leaders

Whitebird RR, Beran MS, Solberg LI, JaKa MM, Kindt JM, Bergdall AR, Dehmer SP
J Nurs Care Qual

BACKGROUND: Care coordination is an important strategy for addressing patient needs and improving outcomes of care. 

PURPOSE: The Minnesota Care Coordination Effectiveness Study sought to better understand the perspectives and experiences of clinicians/clinic leaders regarding the value, barriers, and facilitators for care coordination in primary care. 

METHODS: We conducted semi-structured interviews with 18 clinic managers, physicians, and advanced practice clinicians. Data were analyzed using a directed content analysis approach. 

RESULTS: Five themes arose in the interviews: financial issues were perceived as a primary barrier to care coordination; participants valued care coordination as an important asset; they employed significant variation in how care coordination was structured; they identified both medical and social needs of patients as important; and care coordinators' background, experience, and integration were viewed as critical to program success. 

CONCLUSIONS: Care coordination received strong support from clinicians and clinic leaders who viewed it as a valuable component of successful care delivery.

Whitebird RR, Beran MS, Solberg LI, et al. Care coordination in primary care: views of clinicians and clinic leaders. J Nurs Care Qual. Published online September 2024. DOI:10.1097/ncq.0000000000000808.

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Publication year
Resource type
Peer Reviewed Research
Outcomes
Provider Experience of Care
Population
Health Care Professionals
Social Determinant of Health
Not Specified
Study design
Other Study Design