How do community resource referral platforms work for social service organizations?

Cartier Y, Fichtenberg C, Burnett J, Paulson G, Ricks-Stephen C

Amidst increasing investment by healthcare payer and delivery organizations in community resource referral platforms, their adoption and use by social service organizations remains an area of concern in many communities. On March 1st, Trenton Health Team and SIREN reported on a two-year study supported by the Georgia Health Policy Center and Robert Wood Johnson Foundation’s Aligning Systems for Health initiative. They explored the barriers faced by Trenton-area organizations in engaging with their local platform network and our lessons learned from testing strategies to increase engagement.

Download the slide deck here.

Download poll results and answers to the Q&A here.

Cartier Y, Fichtenberg C, Burnett J, Paulson G, Ricks-Stephen C. How do community resource referral platforms work for social service organizations? March 1, 2023; San Francisco CA [webinar]. Available online.